Terms & Conditions

Enquiry-Based Ordering

FreshMart operates as an enquiry-based platform. Prices displayed are indicative; final pricing, availability and delivery are confirmed by our team when we respond to your enquiry. Submitting an enquiry does not constitute a binding order until confirmed by us.

Pricing & Availability

Fresh produce prices fluctuate with season and market conditions. We reserve the right to adjust quoted prices before order confirmation. Product images are representative; natural produce varies in size, shape and colour.

Delivery

Same-day delivery applies to confirmed orders placed before 2 PM within our service area. Delivery times are estimates; perishables are transported under cold-chain conditions.

Freshness Guarantee

If you are not satisfied with the freshness or quality of any item, contact us within 24 hours of delivery for a replacement or refund of that item.

Wholesale Terms

Wholesale pricing, credit terms and recurring supply agreements are arranged individually. Contact our wholesale desk for a tailored quotation.

Website Use

Content on this website, including images and text, may not be reproduced without permission. We may update these terms from time to time; continued use of the site constitutes acceptance of the current terms.